Help

Tap Create account and pick a username: 4 to 20 characters, starting with a letter, using lowercase letters, numbers and underscores. Add your email address and a password of at least 10 characters, then confirm your email with the link or the 6-digit code we send you. One account per person.

Forgot your password? Use Forgot password on the sign-in page. The reset link works for 30 minutes.

• Check your spam, junk or promotions folder.
• Make sure the address on your account is spelled right.
• The link and the 6-digit code work for 24 hours. You can ask for a new email from your Account page.
• Accounts that are never verified are removed after 7 days, and the username becomes free again.

Yes. Mythoria runs in your phone's browser, with nothing to install. Open Play and press Play.

To launch faster, add the Play page to your home screen: in Safari tap Share, then Add to Home Screen. In Chrome open the menu, then Add to Home screen.

If the game says your session expired, go back to Play and press Play again.

A top-up buys Diamonds, the in-game currency, for one of your characters. You pay by DuitNow or bank transfer in MYR.

1. On Top Up, choose the character and a pack. You get an order code, like K7Q2M9XD.
2. Transfer the exact amount to our business account, with your order code as the payment reference.
3. Send proof: upload a screenshot of your transfer on the order page.
4. We match your payment on our bank statement, then credit the Diamonds to your character.

The transfer must come from your own bank account, or from your parent's or guardian's if they are paying for you.

Limits: US$99.99 per purchase, US$200.00 per calendar month, one open order at a time. New accounts can spend up to US$50.00 in their first 7 days.

If a top-up was not delivered, went to the wrong character or you were charged twice, we fix it or refund in full. Unspent paid Diamonds can be refunded on request within 7 days of purchase, at the price paid. Bonus Diamonds and used Monthly Card days are not refunded, except where the law requires.

Open Codes, type the code (for example VALOR-WELCOME), choose the character and tap Redeem.

The items go to that character's mailbox: open Mail in the game. It can take a few minutes, and up to 10 minutes right after a server restart.

Breaking the Terms can lead to a mute, a ban from the game or a locked account. A banned player can still sign in here and read support replies.

To appeal, open a support ticket with the category Account and tell us what happened. If you cannot sign in, use account recovery.

You can ask for a copy of your data, a correction, or the deletion of your account. Open a support ticket with the category Account.

When we delete an account, we anonymize it. Order and payment records are kept because the law requires it. Read our Privacy Notice.